
Zone | Service |
Server | 2 servers in rack format Installation of Linux and configuration of serveur |
IP PBX | Installation of Asterisk |
Call Manager 1 | Installation of Vicidial Configuration of outgoing trunk to a gateway Configuration of initial dial plan Configuration of User reperetory Configuration of voicemail Configuration of the call incoming call waiting feature Configuration of interactive voice server to level 2 Configuration of 2 user groups |
Call center Manager 1 | Configuration of the first calling campaign Configuration of the first call list Configuration of the first script for outgoing calls |
Zone | Service |
Call Manager 2 | Configuration of outgoing trunk line to a VOIP operator Configuration of call recording function Configuration of Conference module Configuration of CDR (call detail record) Configuration of interactive server to level Configuration of 5 user groups |
Call Center Manager 2 | Configuration of incoming calls script Configuration of distance agents (for analog mode) Import of Canadian DNCL (Do Not Call List) |
Zone | Service |
Failover | Configuration of failover system Configuration of script for file copying Configuration of synchronization system |