Audit

Planning a VOIP Installation

An audit is the the first phase for the implementation of voice over internet. The audit permits an accurate assessment of the total system requirements as well as the telephone use patterns of the organization. The deliverable that results from such an audit is a written Scope of Work report  that provides the technical specifications for the installation of a VOIP service.

Implementing the recommendations

Modulis then uses the Scope of Work Report to propose the next series of steps for VOIP implementation.

Coaching

Modulis works closely with the client in the training of the VOIP administrator as well as the technical network administrator.

Advisory

Modulis also proposes services to optimize overall network expenditures.

Purpose of an audit

The audit serves to verify the functioning of a technical system so as to assess its efficiency and document it in a report. :

• Collect required information

• Evaluate the strengths and weaknesses of the existing system

• Deliver a Scope of Work Report

Methodology 

• Scoping the objectives

• Diagnostics of the system and backbone network (typology, configuration, performance, log ...)

• Analysis of user needs and use patterns

Implementation steps 

The following areas are analysed in an audit:

• Dial plan of inter-extensions connectivity

• Licences G729

• Network performance

• Conferences

• Connection to outside users

• SIP Gateway on GSM or SIP-DECT

• Administrator interface

• Voice mail

• Vlan segmentation

• and more

Final Report

The audit document includes:

• Documentation on the existing phone system

• Analysis of exisiting system strengths and weaknesses

• List of requirements for a VOIP installation 

The Audit Report can be prepared in French or English.